These Terms and Conditions applies as between you, the User of this Website and H2R Business Solutions (the “Company”), the owner(s) of this Website. Your agreement to comply with and be bound by the Clauses of these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
The Company, in its sole discretion and for any reason, modify, supplement or amend these Terms and Conditions without any notice or liability to you or any other person, by posting revised Terms and Conditions on the https://www.yourh2rtraining.com website. Your continued use of the https://www.yourh2rtraining.com website signifies your acceptance of any revised Terms and Conditions, so check back frequently to read the most recent version.
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, module, course, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that H2R Business Solutions makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the H2R Business Solutions proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place of business located at 375 University Ave, Waterloo, ON N2K 3M7.
"System": means any online communications infrastructure that H2R Business Solutions makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by H2R Business Solutions Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (www.yourh2rtraining.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means H2R Business Solutions, a company incorporated in Ontario
The www.yourh2rtraining.com website, its design, all text, graphics, content, video, audio and the selection and arrangement of www.yourh2rtraining.com are the property of , and/or its various subsidiaries, affiliates, third party providers and distributors (“Third Parties”), and are protected under the copyright laws of Canada and other countries. None of the content found on www.yourh2rtraining.com may be reproduced, republished, distributed, displayed, sold, transferred, or modified without the express written permission of the Company or the applicable Third Parties
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content suppliers and protected by Canadian and international copyright laws. The compilation of all content on this website is the exclusive property of the Company and protected by Canadian and international copyright laws. All software used on this website is the property of the Company or its software suppliers and protected by Canadian and international copyright laws.
- 4.1 You may use this website only if you have reached the age of majority where you live and you can form legally binding contracts under applicable law. You may not use this website if you live in a jurisdiction where access to or use of the website or any part of it may be illegal or prohibited. It is solely your responsibility to determine whether your use of this website is lawful, and you must comply with all applicable laws.
- 4.2 Neither the www.yourh2rtraining.com website nor its content may be, in whole or in part, copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of the Company, except that you may download, display and print the content presented on www.yourh2rtraining.com for your personal, non-commercial use only. Unauthorized use of www.yourh2rtraining.com and/or the content contained on www.yourh2rtraining.com may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained within the content on this website. The use of that content on any other website or in any environment of networked computers is prohibited. You are not permitted to engage in any resale or commercial use of www.yourh2rtraining.com or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of www.yourh2rtraining.com or its contents; any downloading or copying of account information from www.yourh2rtraining.com for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools on www.yourh2rtraining.com.
- 4.3 In its sole discretion, in addition to any other rights or remedies available to the Company and without any liability whatsoever, www.yourh2rtraining.com at any time and without notice may terminate or restrict your access to any component of www.yourh2rtraining.com
5. Accounts
- 5.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
- 5.1.1 your www.yourh2rtraining.com website account may be accessed only by use of your login name and password. You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized representative of the Company. The Company recommends that you choose a password that is unique to you and not easily guessed by others. You should change your password on a regular basis, and you must log out at the end of each session;
- 5.1.2 all information you submit is accurate and truthful;
- 5.1.3 you have permission to submit Payment Information where permission may be required; and,
- 5.1.4 you will keep this information accurate and up to date. Your creation of an Account is further affirmation of your representation and warranty.
- 5.2 All login names and passwords remain the property of the Company and may be cancelled or suspended at any time by the Combpany without any notice or liability to you or any other person. The Company is not under any obligation to verify the actual identity or authority of the user of any login name or password.
-
5.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced.
6.1 Either H2R Business Solutions or you may terminate your Account. We reserve the right to terminate without giving reasons.
6.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
You have read the Company’s Privacy Policy, the terms of which appear on https://www.yourh2rtraining.com/privacy and are incorporated into these Terms and Conditions, and you agree that the terms of that policy are reasonable. You consent to the collection, use and disclosure of your personal information by the Company in accordance with the terms of and for the purposes set out in the Company’s Privacy Policy
The Company enables visitors to www.yourh2rtraining.com to provide the Company with feedback by email or otherwise (“Customer Content”). If you provide Customer Content you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, delete, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that Customer Content throughout the world in any media, now known or later developed, for any purpose whatsoever, commercial or otherwise, without providing compensation to you or any other person, without any liability whatsoever, and free from any obligation of confidence, and you waive any and all moral rights in the Customer Content. You also grant the Company the right to use the name you submit with the Customer Content, if any, in connection with the Company’s rights set out in this section.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of H2R Business Solutions or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them
- 10.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
- 10.1.1 You must not use obscene or vulgar language;
- 10.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- 10.1.3 You must not submit Content that is intended to promote or incite violence;
- 10.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
- 10.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- 10.1.6 You must not impersonate other people, particularly employees and representatives of H2R Business Solutions or Our affiliates, and;
- 10.1.7 You must not use Our System for unauthorized mass-communication such as "spam" or "junk mail".
- 10.2 Further, You acknowledge:
- 10.1.1 You must not use obscene or vulgar language;
- 10.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- 10.1.3 You must not submit Content that is intended to promote or incite violence;
- 10.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
- 10.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- 10.1.6 You must not impersonate other people, particularly employees and representatives of H2R Business Solutions or Our affiliates, and;
- 10.1.7 You must not use Our System for unauthorized mass-communication such as "spam" or "junk mail".
- 11.1 Whilst every effort has been made to ensure that all general descriptions of Services available from H2R Business Solutions correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether.
- 11.2 Where appropriate, you may be required to select the required Plan of Services.
- 11.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
- 11.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
- 11.5 All prices quoted are payable in Canadian Dollars and do not include shipping charges and, unless otherwise stated, do not include GST, PST, QST or HST.
- 11.6 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
- 11.7 The Company reserves the right to limit quantities, reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if the Company believes that customer conduct violates applicable law or is harmful to the interests of the Company or any Third Parties.
12.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between H2R Business Solutions and you.
12.2 Order confirmations will be sent to you before the Services begin and shall contain the following information:
- 12.2.1 Confirmation of the Services ordered including full details of the account holder and the date of purchase;
- 12.2.2 The price for the Services;
- 12.2.3 A copy of this Terms of Service.
- 12.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
- 12.4 Payment for the Services shall be taken via your chosen payment method, immediately for the full enrolment fee.
- 12.5 H2R Business Solutions shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
- 12.6 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
- 12.7 Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
- 12.8 H2R Business Solutions provides technical support via our online support forum and/or phone. H2R Business Solutions makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.
13.1 All payments made to H2R Business Solutions are non-refundable. Once payment is processed, it is final and no refunds will be issued under any circumstances, including but not limited to dissatisfaction with services or products, change of mind, or failure to use the services or products.
13.2 By making a payment, you acknowledge and agree to these terms. Should you have any concerns or issues with the services or products, Company will make reasonable efforts to address them, but no refunds will be granted.
13.3 This provision is applicable to all transactions, including but not limited to deposits, advance payments, and full payments for goods or services provided by H2R Business Solutions.
13.4 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services.
13.5 If you need to speak to us about your Order, then please contact customer care on (519) 954-7222, or by email at training@yourh2r.com or write to us at our address.
Use of the Website is also governed by Our Privacy Policy (www.yourh2rtraining.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
- 15.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Personal Information Protection and Electronic Documents Act, 2000 and your rights under that Act.
- 15.2 We may use your personal information to:
- 15.2.1 Provide Our Services to You;
- 15.2.1 Process your payment for the Services; and
1
- 5.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
- 15.3 We will not pass on your personal information to third parties without first obtaining your express permission.
16.1 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
16.2 No part of this Website is intended to constitute a contractual offer capable of acceptance.
16.3 Except as explicitly provided in these Terms and Conditions as amended from time to time, the Company and the Third Parties make no representations or warranties of any kind, express or implied, regarding www.yourh2rtraining.com and/or any content, products or services provided on www.yourh2rtraining.com, all of which are provided on an “as is” and “as available” basis. The Company and the Third Parties do not warrant the accuracy, completeness, currency, reliability or suitability of the operation of www.yourh2rtraining.com, or any of the content or data found on www.yourh2rtraining.com, and expressly disclaim all warranties and conditions in respect of www.yourh2rtraining.com, its content or data, and any products or services offered for sale on www.yourh2rtraining.com, including implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.
16.4 The Company and the Third Parties are not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, on-line failures, hardware, software or other technical malfunctions or disturbances or any other communications failures or circumstances affecting, disrupting or corrupting communications.
16.5 The Company and the Third Parties assume no responsibility, and will not be liable for, any damages to, or any viruses affecting your computer equipment or other property on account of your access to, use of, or browsing on www.yourh2rtraining.com or your downloading of any materials, data, text, images, video or audio from www.yourh2rtraining.com.
16.6 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
- 18.1 The Website is provided “as is” and on an “as available” basis. H2R Business Solutions uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
- 18.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
- 19.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
- 19.2 Nothing in these Terms and Conditions excludes or restricts H2R Business Solution’s liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
- 19.3 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
You will indemnify and save harmless the Company and the Third Parties and their respective officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of www.yourh2rtraining.com.
You will indemnify and save harmless the Company and the Third Parties and their respective officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of www.yourh2rtraining.com.
22.1 The https://www.yourh2rtraining.com website contains links to websites owned or operated by other entities which are not associated or affiliated with the Company or the Third Parties. These links are provided solely as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by the Company or the Third Parties of the linked website or information contained in the linked website, or of their security or privacy practices.
22.2 The Company and the Third Parties will not be responsible for the content of any other linked websites and makes no representation or warranty regarding any other websites or the contents on those websites. If you decide to access other websites, you do so at your own risk. Framing of the https://www.yourh2rtraining.com website or any of its content in any form and by any method is strictly prohibited.
22.3 Linking to any other website is at your sole risk and the Company will not be responsible or liable for any damages in connection with such linking. In addition, the Company does not endorse or approve of any websites linked from or to https://www.yourh2rtraining.com, except for other websites operated by the Company.
22.4 You may not gather, extract, reproduce and/or display on any other non-Company website or other online service, any material on or from https://www.yourh2rtraining.com, whether or not by the use of spiders or other ‘screen scraping’ software or system used to extract data without the express consent of the Company.
22.5 If you download any software, we are not responsible or liable for any difficulties or consequences associated with downloading that software. The use of any downloaded software is governed by the terms of the applicable license agreement, if any, which accompanies that software or is provided with that software or in these Terms and Conditions.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and H2R Business Solutions.
All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to training@yourh2r.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.
You consent and submit to the exclusive jurisdiction of the Province of Ontario, Canada, in all disputes arising out of or relating to the use of https://www.yourh2rtraining.com and these Terms and Conditions. This agreement and its performance will be governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable in that Province.
These Terms and Conditions will be severable. In the event that any provision is determined to be unenforceable or invalid, that provision will nonetheless be enforced to the fullest extent permitted by applicable law, and that determination will not affect the validity and enforceability of any other remaining provisions of these Terms and Conditions.
These Terms and Conditions, together with those incorporated or referred to in these Terms and Conditions, constitute the entire agreement between Us pertaining to the subject matter of these Terms and Conditions, and supersede any prior agreements, understandings, negotiations and discussions, whether electronic, oral or written, regarding the subject matter of these Terms and Conditions, and may not be amended or modified except by the Company as set out above. There are no representations, warranties or other agreements between Us, express or implied, in connection with the subject matter of these Terms and Conditions, except as specifically set out in these Terms and Conditions or in those incorporated or referred to in these Terms and Conditions. No party has been induced to enter into these Term and Conditions in reliance on, and there will be no liability assessed, either in tort or contract, with respect to, any warranty, representation, opinion, advice or assertion of fact, except to the extent it has been reduced to writing and included in these Terms and Conditions or in those incorporated or referred to in these Terms and Conditions.
